Customer Service Representative

Customer Service Representative

Full-Time Customer Service Representative at MWI Components.com

Available Openings: 1

Posted Date: November 16, 2023

Apply By: December 31, 2023

Industry: Customer Service

Pay Type: Salary

Compensation: Commensurate with experience

Education Level: High School

mwicomponents.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

This list of duties and responsibilities is not inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Ability to handle multiple tasks at one time; take phone calls and complete data entry simultaneously Act as a liaison between MWI and the customer to provide the process and process information in response to inquiries, concerns, and requests about products and services Understand the overall impact customer service has on revenue and retention while promoting a positive culture and staying committed to the success and well-being of MWI Components Clearly communicate to customers, staff and management regarding pricing and availability of products Participate in cross-functional teams to ensure continuous, on-going improvement of processes, methods, productivity and quality, while reducing costs Comply with all quality, safety and sanitation regulations Perform other duties as assigned

Qualifications

Under the direction of the Customer Service Manager, the Customer Service Representative performs general customer service duties and order entry.

MWI Components.com

Contact: Leanne O'Clair

Phone 8003606467

Email hr@mwicomponents.com

1015 32nd Avenue West
Spencer, IA, IA 51301-2504
United States

MWI Components
US Senate
Midwest Mechanical
Doll Distributing
Godbersen Metal Works
Cannon Moss Brygger Architects

Thoughts on the Corridor

"Our experience with the Corridor has been one of genuine partnership. The team demonstrates true interest in community growth by asking questions to provoke thought..."

— Philip Ramstack, MWI Components

Thoughts on the Corridor

"The Iowa Lakes Corridor serves as an incredible conduit between business, economic development, and government. Their tireless advocacy of their region and member communities (and their diverse needs) helps to keep the Lakes region at the forefront and top-of-mind in my work."

— Kolby DeWitt, Outreach Director, US Senate

Thoughts on the Corridor

"The Iowa Lakes Corridor Development Corporation has always been the go-to place to find ways of helping current business and future business. There isn’t much they will not do to help, including showing property or finding housing for new employees that come to work in the area. The staff at the Corridor is top notch and very caring."

— Donavon Wunschel, Midwestern Mechanical/Spencer City Council

Thoughts on the Corridor

"After our initial (BRE) meeting, Joanne and I started discussing challenges that we were facing and warehouse space was at the top of our issues. She asked me if we had interest in taking a look at the Daily Reporter building as they were wanting to possibly downsize their location. Jo did all of the leg work in arranging a meeting between Doll’s and the Daily Reporter. She even was present the day that we looked at the facility. Basically, without Jo, we could of possibly never been told that a solution to our warehouse needs was 4 blocks away! Jo checked in several times throughout the process and was always asking if there was anything else she could help with. We are very happy with our purchase and the growth opportunities that this additional space will provide us. We can’t thank you enough!"

—Jason Halverson, Doll Distributing

Thoughts on the Corridor

"The Iowa Lakes Corridor has been a valuable resource as we have gone from a startup company to now becoming an established local business, their entire team is very knowledgeable and great to work with."

—Jim Smith, Godbersen Metal Works

Thoughts on the Corridor

"This is a great homebase in Northwest Iowa with the ability to reach a number of communities. The community is positive about growth and values quality spaces. This is a great place to raise a family and be a part of a community that cares about people."

—Adam Van Gorp, CMBA Architects