Parts Department Associate
Description
Benefits: 401(k) 401(k) matching Employee discount Health insurance Health savings account Paid time off Compensation package: Competitive Compensation Based on Experience Bonus opportunities Live and work at the upper Midwest’s most beautiful resort destination! Schedule: Overtime required Memorial Day-Labor Day Weekends and Summer Holidays as needed Ability to commute/relocate: Okoboji, IA 51355: Reliably commute or planning to relocate before starting work (Required) Work Location: In person at Okoboji, Iowa
Responsibilities
Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs Organize merchandise and participate in modifying displays to reflect current inventory, sales and promotions Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales Label different parts based on their function and price using predetermined methods for organization and documentation Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility
Qualifications
High school diploma or equivalent degree Able to quickly learn about a variety of parts Personable, friendly and willing to listen Individual must possess a positive attitude, have a high level of accuracy, be hard working, self-motivated and demonstrate impeccable customer service. Preferred: Three to five years of experience in parts and customer service Previous Point of Sale system experience Familiarity with stocking and organizing inventory Prior parts and computer experience
Parks Marina
Okoboji, Dickinson, Iowa 51355
US
